Delivery & Returns
Thank you for shopping with Just Me.
Order Delivery
Because Just Me hand print every t shirt to make it completely unique to you, we may take up to 7 working days to get your order printed and packaged and to your door with-in NZ. (not including pre orders).
If you are not completely satisfied with your purchase, we're here to help!
Return Postage
If you've received a faulty or incorrect product. don't sweat it - we'll sort
your postage! Just hit us up at **************** For standard returns, you
are responsible for paying your own shipping costs, so postage is on
you, shipping costs are nonrefundable.
Timeframes For Returns
Because our products are printed to order, we do not accept returns, However we will look into this if mistakes or fault has been ascertained to be of our doing., If iwe do agree to accept a return the following must also be adhered to:
- All online orders must be returned within 30 calendar days from the date
you purchased it, unused (with all tags still on), unwashed and in the
original condition that you received it in, you will also need to have a
receipt or proof or purchase for your item. Please contact us for returns
outside of this timeframe. Where delivery has been delayed for an online
order, we will take into consideration the delivery date, as well as the
purchase date. -
Sale Items
Products advertised on ‘sale’ or purchased with a ‘discount code’ will be accepted for exchange of size, colour or style, or you will be sent an
online store credit. We can't refund sale items.
Refunds/Store Credit
If you paid full price for your order you are eligible for a refund back to
the account you used to purchase. Once your return is received, we will
inspect it and notify you immediately of the status of your refund. If your
return is approved, we will initiate a refund to your original method of
payment. You will receive the credit within 14 days, depending on your
card issuer’s policies. If your item/s were on sale, we will refund you in
the form of an online credit. If your online credit isn't working online,
Just get in contact at ^^^^^^^^^^^^^^^ and we will get it sorted for you.
Return Tips
- Don't clean any items you plan on returning, as we won't be able to accept an item if it has been put through a machine wash, we can only accept items in the same condition as they were when purchased.
- Lost your receipt? No worries, we will have the purchase in our system history and still be able to give you a refund/exchange for your items.
Contact Us
If you have any questions feel free to contact us at *******************